The Quality Assurance Department is responsible for developing, reviewing and maintaining the Group's Quality, Health, Safety and Environmental Management systems as per the "ISO 9001:2008 ,ISO 14001: 2004",OHSAS 18001:2007 and ISO 22000:2005” standards, in addition to internal audits.
Customer Care :
NCC has built a strong partnership with the community it serves, which is its ultimate target. Therefore, it has allocated a 24-hour hotline to receive the citizens’ requests, suggestions and complaints regarding the city cleaning services, and answer their queries promptly and in the best way possible.
Quality Control :
We are committed to providing a service which is consistently checked to ensure that high standards are maintained.
In house cleaning Auditing Team designated to monitor our cleaners' Performance.
Extensive cleaning inspections and frequent spot checks
Regular courtesy visits to clients
We understand the importance of good communication, demonstrating our commitment by providing regular management visits to our clients' premises.
